Privacy Policy
Effective July 29, 2026
Published by founder direction for the current individual/sole-proprietor operating structure. Independent legal review remains a tracked follow-up and does not delay this effective version.
1. Overview
This Privacy Policy explains how Yuri Anischenko, an individual residing in Washington, the operator of ElysiOS ("ElysiOS," "we," "us"), handles information in connection with the ElysiOS Service and the Aurea AI partner. ElysiOS is built on a privacy-first architecture: your business data stays on your instance.
2. The Core Principle: Your Data Stays on Your Instance
2.1 Aurea runs on your own hardware or cloud instance. Your sensitive business data — contacts, communications, deals, CRM records, calendar/scheduling, customer information — resides on your instance and does not leave your environment.
2.2 ElysiOS does not exfiltrate, copy, or centrally store your business data.
3. Information We Do Collect
3.1 Account information: name, email, billing details, plan — to operate your account.
3.2 Anonymized behavioral telemetry: to improve Aurea and the platform, we collect non-sensitive behavioral patterns — where Aurea succeeded or got stuck, skill-level performance metrics, anonymized problem patterns (identifying information stripped at the source on your instance before transmission), and behavior-correction signals in abstract form.
3.3 What telemetry never includes: your contacts, conversations, deals, customer communications, or scheduling data. These never leave your environment.
3.4 Website/marketing data: if you interact with elysios.ai or our funnels, we collect standard web analytics and any information you submit (e.g., waitlist name/phone/email).
4. How We Use Information
- To provide, operate, and improve the Service and Aurea.
- To process payments and manage your account.
- To communicate with you about the Service.
- To improve Aurea's capabilities via anonymized telemetry (Section 3.2).
- To comply with law.
5. Legal Bases (EEA/UK)
ElysiOS processes account information to perform its contract with you, relies on legitimate interests for security and service integrity, and obtains consent where the law requires it.
6. Sharing
6.1 We share information with service providers (hosting, payments, email/SMS, model providers) solely to operate the Service, under confidentiality obligations. 6.2 We do not sell your personal information. 6.3 We may disclose information if required by law or to protect rights and safety.
7. Third-Party Model Providers
Aurea connects to AI model providers you or the platform configure. When Aurea processes a request through a provider, the content of that request is handled per that provider's terms. You control which providers your instance uses.
8. Data Retention
- Account and billing data: for the life of your account and as required by law.
- Anonymized telemetry: retained in aggregate; cannot be re-identified to you.
- Your instance data: controlled by you, on your instance.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict processing. California residents additionally have the rights described by the CCPA/CPRA, including the right to know, delete, and opt out of sale or sharing; ElysiOS does not sell or share personal information. To exercise rights, contact support@elysios.ai.
10. Security
We use reasonable technical and organizational measures to protect information. No system is perfectly secure. You are responsible for securing credentials you connect to your instance.
11. Children
The Service is not directed to children under 16 and we do not knowingly collect their data.
12. International Transfers
ElysiOS does not centrally store customer business data. Each customer's instance runs on infrastructure the customer selects, in the region they select, and their data stays there. Where ElysiOS processes limited account information (name, email, billing) it is held in the United States; for EEA/UK customers such transfers rely on the Standard Contractual Clauses.
13. Changes
We may update this Policy with notice of material changes.
14. Contact
support@elysios.ai